React App Builder
  • React App Builder Docs
  • Web Platform
    • Install the WEB PLATFORM
    • Firebase Account setup
    • Paddle Account
  • App Producer
    • APP PRODUCER TYPES
  • Local
    • Environment Setup
    • Setup App Producer
    • Run App Producer locally
  • Server
    • Run App producer on server
  • Advance Configurations
    • Clone our docs
    • Make iPhone App for my Clients
    • Manual - Bank transfers from my clients
    • Translate my app builder site
    • Run the app builder locally
  • Common Problems
    • Can't log in, stays on the login screen
    • Error shows: You don't have Item Purchase
    • Stuck on App Prioducer
  • Plugins
    • Landing Page
    • App preview app
  • FAQ
    • FAQ
    • Changelog
    • How we can help you best.
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  1. Common Problems

Can't log in, stays on the login screen

PreviousRun the app builder locallyNextError shows: You don't have Item Purchase

Last updated 4 years ago

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Possible problem #1

On the login screen, you get this warning

FIREBASE WARNING: Firebase error. Please ensure that you spelled the name of your Firebase correctly

Cause #1

Firebase recently changed the structure for the domain for new databases. Thus, changing the previous location of the database from

https://project_id.firebaseio.com to https://project_id-default-rtdb.firebaseio.com and that is why, the login works, but the use of the real-time database returns not found.

Solution #1

We have released fixed code on CodeCanyon, and also published the changes on our GitLab Repository.

The only changes are in the file Builder/src/config/firebase_config.js

In the environment preferences in Netlify you need to add

REACT_APP_databasePrefix-default-rtd

Possible Problem #2

Cause #2

Your Firebase Database permissions are not correctly set up.

Solution #2

Change your Real-time Database rules

Suggested permissions are described in step Create a real-time database

After you have entered your email/pass, you are not redirected to the admin backend.In the , you receive this if you try to register a new user.

console