# Can't log in, stays on the login screen

#### **Possible problem #1**

On the login screen, you get this warning

`FIREBASE WARNING: Firebase error. Please ensure that you spelled the name of your Firebase correctly`

![](https://3978297044-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LsM8knZk0MQWJaMWE0U%2F-MU8Fv5DoMEh9z0V95yk%2F-MU8HQcgMpEmRKISB4VL%2Ferror_firebase_domain.png?alt=media\&token=da15d620-c939-423a-9eed-01c29046707b)

#### **Cause #1**

Firebase recently changed the structure for the domain for new databases. Thus, changing the previous location of the database from&#x20;

<https://project\\_id.firebaseio.com> to <https://project\\_i&#x64;**-default-rtdb**.firebaseio.com> and that is why, the login works, but the use of the real-time database returns not found.&#x20;

#### Solution #1

We have released fixed code on CodeCanyon, and also published the changes on our GitLab Repository.&#x20;

The only changes are in the file Builder/src/config/firebase\_config.js

In the environment preferences in Netlify you need to add

`REACT_APP_databasePrefix`**`-default-rtd`**

**Possible** **Problem #2**

After you have entered your email/pass, you are not redirected to the admin backend.In the [console](https://mobidonia.support-hub.io/articles/how-to-open-the-developer-console), you receive this if you try to register a new user.

![](https://support-hub--assets.s3.eu-west-2.amazonaws.com/assets/74/images/ktMq6nIZCKrbDStTQ1ThkOl1U1MPh3R7TB68wy1T.png)

**Cause #2**

Your Firebase Database permissions are not correctly set up.

**Solution #2**

Change your Real-time Database rules

Suggested permissions are described in step **Create a real-time database**

![](https://support-hub--assets.s3.eu-west-2.amazonaws.com/assets/74/images/OEYxI2Bc5CMvFCqouiETskOcMbexWxkyMfBkLFiA.png)
