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Although documentation is strait forward, sometime you may encounter problems. 
In order to help you best with your problem we will need to following things from your side.
CodeCanyon Purchase code. To validate your purchase
Access to your firebase project
Netlify Username and Password
GitLab Username and Password
URL to existing site
SSH info if you need help on VPS
How to add us as your Firebase Collaborators
To gain access to your database, you need to add us as collaborator. And here is how to do that.
1.
In your Project, click on the cog icon. 
Then click on Users and permissions
2. Now click on Add Member button and enter
     [email protected] as editor
     Then click on Add Member
Now we can see your database. 
After the problem is resolved, you can revoke the access by deleting our user from there. 
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How to add us as your Firebase Collaborators